yourcompany.com) to your Butternut website.
Prerequisites
- Paid subscription (not available on free plan)
- Admin access
- Access to your domain registrar (GoDaddy, Namecheap, etc.)
How to access
- Open your dashboard.
- Click Domains in the navigation menu.
Connect your domain
Step 1: Enter domain information
- Email: enter your email address.
- Website ID: enter your website ID (found in your dashboard).
- Domain name: enter your domain (for example,
example.com).- Don’t include
www. - Don’t include
https://orhttp://
- Don’t include
- Click Link Domain.
Step 2: Configure DNS records
After linking, add the required DNS records at your domain registrar. Add these A records:| Type | Name | Value |
|---|---|---|
| A | @ | (IP address shown in your dashboard) |
| A | www | (IP address shown in your dashboard) |
- GoDaddy: Domain Settings → Manage DNS
- Namecheap: Domain List → Manage → Advanced DNS
- Google Domains: DNS → Custom records
- Cloudflare: DNS → Records
Step 3: Verify connection
- Wait 15–30 minutes for DNS propagation (can take up to 48 hours).
- Click Verify Connection.
- Wait longer
- Double-check records for typos
- Ensure the record values match your dashboard
Step 4: Generate SSL certificate
Once verified:- Click Generate SSL.
- Wait 2–5 minutes.
- Your site will be accessible via HTTPS.
What SSL is (and why it matters)
- Secures your website (
https://) - Encrypts visitor data
- Required for many payment setups
- Can improve SEO ranking
Troubleshooting
“Records are not updated”
- DNS can take up to 48 hours—wait and retry.
- Confirm A records are correct and saved.
SSL generation fails
- Verify the domain first.
- Wait a few minutes and try again.
- Contact support if it persists.
Domain shows “not verified”
- Re-check DNS values and names (
@,www). - Wait for propagation and re-verify.
Version: 1.0